[Resolved]  Idea Cellular — my idea sim card has stopped functioning

Address:423601

Dear reader,

My idea sim card has stopped working, i am working abroad and was planning to link aadhar last week, however before promised (31 march) date you people ended my network service.

Kindly look into this on priority and restart my service, my important transaction has stopped due to my registered number stopped working.

Mobile number :[protected]
Kindly do the needful as soon as possible,

Thanks and best regards
Vikrant d. S.
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Jun 4, 2018
Complaint marked as Resolved 
I DINT GET ANY HELP FROM THIS PORTAL TO RESOLVE THIS ISSUE
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2018
Idea Cellular Customer Care's response
Dear Customer,

We regret for the inconvenience caused. As per our record, the mentioned number has been inactive due to non usage on 02/03/2018. Also, we express our inability to activate the account of the same number as it has been already activated.

Regards,
Lavina
Apr 15, 2018
Updated by Vikrantds
Could you PLEASE help your Customer ???
Complaint comments 

Comments

Dear Lavina,

Thanks for the update,

further to your mail,
Kindly check records again as i have recharged my number on 1st of March 2018.(if needed i can share screenshot, hope you have all details)

kindly justify,

How should i track for contact details, as my number is distributed to all important concerns.

I am not Getting my Exam Updates due to number deactivation unexpectedly.

I had intimated for deactivation on 31 match 2018 however deactivated prior 3 -4 weeks without alerting (i was in process of NRI adhar link to Mobile Number process OTP : 475130) .

I used to receive all bank Transaction details on [protected], due to unaware about debts and other details i have to pay penalties for it, clarify this. and i was not able to change those numbers as i am not at home country.

I lost access over social media applications which are very useful to my work.

Again requesting you for reactivate my number. I am facing problems daily.if you are helpless then please let me know the legal(Indian Govt.) way, i will proceed for that, because i can not bear this kind of service assurance.

Thanks And Regards.

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