[Resolved]  Idea Cellular — my no is bared without my knowledge

Address:Ghaziabad, Uttar Pradesh

Dear Sir, I Shariq carrying idea no. [protected] since 2011, I turned it 3G 6 month before, and bill cycle is 20th, I got a call from your team to pay the bill of april before 20th, i did it on 20th . I t was shocking when I get the sms Is there any rules or laws which can protect identity and how any other person can do the request I call the customer care and they are saying some ms nisha requested to bare my no as its lost i don't know who is nisha waiting
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Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your concern. Please give us some time to get back to you.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

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