[Resolved] Idea Cellular — my sim has been disabled.

Sudhir Kumar Pune

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411021

My idea mobile no [protected] is not working since morning[protected] while it is post paid and i have paid to the company for 3 months.

I need my no to be in active condition as my all contacts have this no and i am getting all otp from my various banker on this no only.

Please activate this asap to avoid further complication.

This is not expected from service provider like idea. I have linked my adhaar with this no as well.

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Jun 24, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 24, 2018

Idea Cellular Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused. We would like to inform you, that the mentioned number i.e. [protected] has been inactive due to document error. Hence, we request you to visit to the nearest My Idea Store to check for the number availability along with your valid documents for the same. If the given number is available, we'll surely assist you with the same.

Refer to the below given link for the nearest My Idea Store,
https://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=maharashtra-goa

Regards,
Lavina