[Resolved] Idea Cellular — network connectivity in saudi arabia

garden115

Address:

Bangalore, Karnataka, 560001

Dear sir/madam this inform you that i am idea cellular consumer. Right now i am in saudi arabia. Idea number is not working here on roaming due to no network connectivity. Even i have searched network connectivity in operator selection as manual in my cell phone. Regarding this, i am suffering for your information, i am using moto g4 my idea cellular number : [protected] region : karnataka, bangalore. Kindly consider my request and solve this problem thanks & regards email id : thalath. [protected]@gmail.com

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Jun 8, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. We request you to select Zain network manually from your handset settings in Saudi Arabia. Also, kindly share us your alternate contact number along with the ISD code and below mentioned information to register a complaint for your concern.

Kindly share the below information to register a complaint for your concern.
1. Complete address of Saudi Arabia along with zip code and landmark.
2. Handset name & model number.
3. Duration of the problem.
4. Have you tried changing the handset and tried checking the status etc.

Also, refer to the below given link for more details on International Roaming,
https://www.ideacellular.com/travel-and-roaming-services/international-roaming

Regards,
Lavina