It os very awful that idea is not providing better network in our area even though we complained more than 5 times. Each time they are saying we will close the issue and the status remains same.
As a customer idea is not fulfilling the promises and even they are hiding the facts with beautiful interaction by some customer care agents.
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Sep 11, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2018
Idea Cellular Customer Care's response Dear Customer,
Apologies for the inconvenience caused and delay in responding to your concern. We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.
Dear Neha,
Currently i am in UAE for a business trip. You can contact me on same no. after 25 of August or if you would like to have more details of our location, you can call [protected].
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Currently i am in UAE for a business trip. You can contact me on same no. after 25 of August or if you would like to have more details of our location, you can call [protected].
Rahoof