[Resolved] Idea Cellular — network issue in the area

ps8564

Address:	411021
Website:	idea.com

Have been using a postpaid member for Idea since long. But the network is really dissappointing. The tag line doesnt work "Ek idea jo badal de sari duniya".

It has actually spoilt the subscriber`s life like mine.

I dont find the network support in Susgaon Pune, Maharashtra and in Hawainagar Ranchi, Jharkhand. Have complained so many times to the customer care, I have seen network tower in the area.

However there is no network support in the area.

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May 1, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our communication, we've raised a complaint for the network concern under reference number C[protected] and you shall hear on the same by 09/Mar/2018.

Regards,
Lavina

Verified Support

Mar 31, 2018

Idea Cellular Customer Care's response Dear Customer,

Apology for the inconvenience caused. As we have raised complaint for your concern and concluded that with regards to the coverage, we have done the best possible optimization from the serving site to improve coverage on your provided location. However we are in process to priorities your area to ensure better coverage, as and when the site is planned you will be duly informed.

Regards,
Neha