[Resolved]  Idea Cellular — NETWORK issue last 3 Months

Address:New Delhi, Delhi

i am facing NETWORK issue last 3 Months and also complaint to customer care. but they don't accept complaint.. says technical issue and we can't accept your complaint.. call after 30 minutes My No. Is: [protected] is postpaid today its' showing in You are in ROAMING Network Area: Pitampura, Delhi but i am facing this issue any of home/office/mall
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May 14, 2016
Complaint marked as Resolved 
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Dear Customer,

We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We regret the inconvenience caused to you. We wish to affirm that your concern has been acknowledged and complaint for coverage has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 17th Jan 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Hello

No one solve my issue till now. also you support team close my without solve my issue..

they says every time technical issue.. first they ask you are using 2G-3G i said yes.. they said only 2G-3G network facing issue..
when i said i am not using any Internet connection... he went speechless and said.. we are working on this issue... at here technical problem...
we will sort out it.. when i ask about timing .. till what time this problem sortout.. they not commited any time duration.. like 2 days - 2 week - 2 month... nothing
only says we are working on this issue...
this is not the first time...
everytime support team give us same reply.. ( technical issue.. and we dont have more info.. )
i have 3 numbers.
all facing problem

[protected] ( my Number )
[protected] ( wife )
[protected] ( brother )

facing problem everywhere

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