[Resolved] Idea Cellular — network problem issue from last 3.5 monts | |||
Hello, I have an idea post paid connection from 1 year . Now days i have facing network problem last 3.5 months . I had file 15 complaint against it but idea is not solve this problem . They are told me in 1 month your problem resolve but till date no solution not come idea side .So i did not pay idea bill last months (November). They are block my all call now. I had told that idea person solve my problem and then i pay your bill .I have no problem in bill pay. Please sir tell me what i do ? Now i am going consumer court against Idea . Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
I am also facing same issue and there is no response from them. I had discussion with customer care and as per them, they will only work on the issue if more number of customers complaints on the same issue from same location. Otherwise they will just ignores it, without providing any resolution.
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular