[Resolved]  Idea Cellular — new connection

Address:	Bangalore, Karnataka, 560097
Website:	[email protected]

Dear sir /madam

Shridhar

I got call from idea telecaller in name of divya (Phone number -[protected]) its[protected] they told about 349 plan, i told ok send your excutive i will give documents the same day he came and pick the documents and 100 rupees also and he told to me just 4 hours sim will active.
I waited two days sim not got active so i called excutive (Madhu kumar-[protected]) he told i left job so u call jagadeesh, so i called the person when i told regarding this issue he abused me n he told i[censored] want sim go and collect it idea outlet otherwise keep the phone, so i got angry i try to call telecaller she told same answer.
So after that i called customer care and i ask y my sim not got active they said sir your sim last three digits changed so u contact where u purchase the sim and again i tried differnt n i get agency number i told all things so that guy told sorry for inconvience we will send new sim card (That person name samir ([protected]) am waiting 4 days still am not call from any idea persons.

My questions is simple
1. If i have time i only go to idea outlet i wil get sim then y you peoples called me ask new sim?
2. Mistake from your y i should go to idea outlet?
3. I raised complaint in customer care they said 66 hours still not sloved yet and ask y in loudly they said don't talk in unproffessionsl way! Whta is proffessional way according ur customer care?
4. How many days it will take for activation as for ur policy?
5. Idea peoples harsed me like anytthing.
6. And how many days u want to active my sim?

Agency name - canduite pvt ltd
Tele caller name - divya ccm
Tele caller phone number-[protected]
Excutive name - madhu kumar
Excutive phone number-[protected]
Team leader - samir
Phone number-[protected]
New connction number-[protected] sim number ([protected])
My name shridhar-[protected]
My e mail [protected]@gmail.com

And
Customer care complaint number - c[protected]

So request u kindly slove my problem asap.