[Resolved] Idea Cellular — No actions taken on my complaint.

abhizalone

from Lumding, Assam

Address:

Nagaon, Assam

From last week a flash message appears on my phone in every 20 or 30 minutes. My balance also got deducted 2 times. I gave complaint two times to stop this service and both the times they told that it will b stopped in the next 24 hours but it didn't. Please help me.

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Aug 9, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the trouble with your prepaid balance. Please reply with your Idea mobile number and alternate contact details to discuss & investigate. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

abhizalone

from Lumding, Assam

my idea number is [protected].

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular