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[Resolved]  Idea Cellular — No data service requested or require on [protected] and never sent any request to activate this mail is Fraud mail.Fraudulent act by Idea cellular

Address:Pune, Maharashtra

I have deactivated GPRS service on [protected] on 19th May 2015. When I spoke to your CC he mention that it is been deactivated on 19th May 2015 only. Still you have charge me current bill I have used GPRS service between 9th May 2015 to 19th May 2015 only.. Thou I have paid entire amount of this month by net-banking.. In current bill it is shown as GPRS Core Service_SB_0_Acc_250_289 19-May[protected]Jun-2015 = 250 +14% service charge what is that I want you to clarify me on this at your earliest. And request you to give me the adjust the same in next month billing.. Thanks in anticipation Makarand Wadekar
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Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Jun 25, 2015
Updated by makwadekar1972 it is not sorted by said executive as he doesn't understand the issue let me jot down again the Data service for [protected] is used only between 9th May to 19th May 2015 and your bill which is generated recently has charge me for entire month till 19th June 2015.. when the service are discontinue on 19th May how can you charge this.. this the question..
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Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

Your complaint for billing has been resolved and we would like to confirm you that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
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