[Resolved] Idea Cellular — no frc done for idea prepaid number [protected]

jatashankar shukla

from Mumbai, Maharashtra

Address:	411015
Website:	www.ideacellular.com

I had ported my number [protected] to idea.200 rs was taken but i was lied that frc has been done and now situation is that my number is a about to get blocked in 7 days

Sim card was given by
1. Name: amit
2. Shopname :ramsha mobile visharntwadi chowk, pune, maharashtra, 411015
3. Agency name: tejas communication
4. Retailer name :prasun

I hope i dont have to provide any receipt because my number has been successfully ported using my adhar card ending with 7481

If my number has been activated then its evident i must had been charged 200 rs for that because frc is compulsory and no body will give me sim free.

Also i had called and spoken to idea customer care supervisor arjun bawri but he denied to help me.

Conversation time: 24th march 8:50 pm to 9:00 pm. Please go through recording to verify details provided

Please take this complaint and get my mobile frc done so that my mobile is not deactivated

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May 1, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2018

Idea Cellular Customer Care's response Dear Customer,

We tried reaching you on your provided contact number but it showed switched off. Also, we established call to you multiple times on your alternate contact number but couldn't get through Hence, we request you to share us your convenient date & time to get in touch with you.

Regards,
Lavina

Jun 03, 2018

Updated by jatashankar shukla cal me on weekdays from monday to friday between 13:00 to 17:00