[Resolved]  Idea Cellular — No incoming calls/messages to my mobile since 6 days:

Address:Pune, Maharashtra

Hi,

This is seshu.I am customer of idea since 10 yeras.My postpaid number is [protected].It is Andhra Pradesh circle number recently shifted to pune.So i changed this number to pune circle. New sim taken from your agent Pandurang in Accenture Pvt Ltd(PDC3).The sim activated after verfication.But no incoming calls and messages on the day of activating. Think once how we can manage mobile without incoming.I am facing this problem since 5 days. So I decided to say good bye to Idea after long journey. Please Activate my mobile for incoming then I can port to other network. Surely it is worst service I never faced. My alternate number is [protected].
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Nov 12, 2015
Complaint marked as Resolved 
This is seshu.I am customer of idea since 10 yeras.My postpaid number is 9848986844.It is Andhra Pradesh circle number recently shifted to pune.So i changed this number to pune circle. New sim taken from your agent Pandurang in Accenture Pvt Ltd(PDC3).The sim activated after verfication.But no incoming calls and messages on the day of activating. Think once how we can manage mobile without incoming.I am facing this problem since 5 days. So I decided to say good bye to Idea after long journey. Please Activate my mobile for incoming then I can port to other network. Surely it is worst service I never faced. My alternate number is 9146772634 Now its working
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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