[Resolved]  Idea Cellular — no refund and hopeless employees

Address:

Pune, Maharashtra, 411042

I hv idea postpaid plan frm past 6yrs. My plan is of 400/- n i hv been charged 1800. Last mnth i lodged a complaint they said they hv added 600 extra n will be deducted in my nxt bill cycle. Also i had to pay the money twice as i made payment through card bt they refuse it. I personally submitted my passbook copy and went to idea offc for 3 times a week (Had to take half day from offc) waiting in queues with topken for 2 hrs each time bt they lost dat too. Today again i went to submit them at 7.15 n dat too checked their timing online where it was 7.30 pm. Literally we had a fight for half hr as they refused to take my documents. The employees were too harsh n said that i can lodge a complaint against them to whomsoever as they know no one will take the action against them. I had to gv up. My calls are barred where i hv already paid the bill in advance as they hv nt refunded me the amount. Idea company is cheating with us. Employees dnt hv manners or ethics to talk. All hopeless