[Resolved]  Idea Cellular — no refund received yet, they are holding money for no reason

Jan 06, 2018

Updated by Deepak227 If payment don't get updated automatically, then why would customer trust you?

Recently, i had done a bill payment of customer idea [protected] on 6th dec, 2017. The amount of 124rs has deducted @ that time, but bill was not processed. Then i mailed niki team to sort my issue, they took 7 days to provide me reference no. Now problem is, that bill payment was of walking customer, idea customer care won't talk over phone until i knew the details of customer
(Like dob or address) to get sorted.

Order id [protected]
Date 6th dec
Amount 124rs

If i have to talk idea customer to get updated after paying via niki. Then what's the benefit of niki then?

Before writing on this, i requested niki to help me. But they won't care, they have sent me a reference no. Once again.

What's the use of digital india if i can't get the help from no where?

I'm raising this query to everyone.

Kindly help me to get my 124rs back as they already took so many days.