Comments
Hello sir.
I sm debasis .My mob [protected]
On 26 jun I was applied for port, after that i got a call from IDEA and they said recharge with 398 and you got your plan with free Dailer tune.But after Recharge I can not get the Benifits
I sm debasis .My mob [protected]
On 26 jun I was applied for port, after that i got a call from IDEA and they said recharge with 398 and you got your plan with free Dailer tune.But after Recharge I can not get the Benifits
Idea Cellular Customer Care's response, Jul 28, 2018
Verified Support
Dear Customer,
As per recent communication, your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update.
Regards,
Neha
As per recent communication, your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update.
Regards,
Neha
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We would like to inform you, that to get the call details for the Idea contact number you can mark an e-mail on [email protected] or else you can send a SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. If in case your e-mail id is not registered with us we request you to first register your e-mail id by following these steps i.e. send EMAILID<space>e-mail address to 12345. For example EMAILID<space>xyz@gmail.com. Also, you can register your e-mail id via My Idea App/ Web. However, we are sorry to inform you that we'll be unable to provide you the incoming call details. As only chargeable transactions can be tracked by the operators. For further clarification, kindly contact us on 198 or 12345.
Regards,
Neha