[Resolved] Idea Cellular — No response from idea even after repeated complaints for cug charges

snehapoddar

from Bengaluru, Karnataka

Address:

411034

https://www.consumercomplaints.in/idea-cellular-charged-for-services-which-are-d...⇄
Above is the link of the complaint that i had placed on 24th May for CUG charges even after repeated request of deactivation of the CUG pack. Post 24th May, there has been no communication from IDEA regarding the complaint placed. Even after so many complaints, I received message on 1st June that the service has been activated again. I dnt know how the service gets activated when I repeatedly place request regarding deactivation.

Today's is apprrox 10 days of raising complaint and no resolution from their side. There is such poor service from IDEA

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Aug 27, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular