[Resolved] Idea Cellular — No Response from Idea Team
V
Vishwesh Joshi
from Mumbai, Maharashtra
Sir / Madam,
This is my 3rd mail to you & still no response from idea...
I booked idea new connection from your web site and i received call from ([protected] / [protected])...
and then One person from idea on 29th Jan15 collected Rs.350/- as a deposit and taken my documents for
new number ... person gave me idea sim card also & told me that concern people will call me on my
existing number & will provide numbers for selection ...
But till date nobody called & if i call on given numbers and persons they are not responding ... (Kunal
& Sagar - [protected] / [protected]
I called Idea customer care also on [protected] they told me in 48 hrs you will receive call but still
no response from idea people ...
I visited Idea Store also they told me that they cannot help & suggested me to put mail to you...
Its not about 350/-Rs. but its about my documents which i have submitted to persons they may misuse it
Waiting for reply ...
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Complaint marked as Resolved
Received phone from idea for address verification then yesterday they did physical verification after that within 4 hrs my new number got activated
Thanks for support Idea Team
Idea Cellular customer support has been notified about the posted complaint.
Feb 06, 2015
Updated by Vishwesh Joshi Just received call from idea they told me that by tomorrow my number will get activated
Feb 07, 2015
Updated by Vishwesh Joshi Verification done by idea and they told today my card will get activate ..
thanks for suport
We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular
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We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular