[Resolved] Idea Cellular — no support & action from idea support team.

rajkumar.vitta

from Vadodara, Gujarat

Address:

Vadodara, Gujarat, 390020

I have registered my Mobile number in DND section so that I don't receive unwanted call & messages. but even after that I keep receiving call & sms about promotion and etc . . I have complained about the to idea care several times but they don't seems to take any action in regards to this. Now the frequency of sms is increased. Also their support care persons talk very rudely with customer. I said to the that let me do i need to file a consumer complain to get this thing resolved or what. They replied do whatever you can do it will be like this only.

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Sep 18, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 15, 2017

Idea Cellular Customer Care's response Hi!Basis conversation, we have addressed issue regarding DND under C1-[protected] ref no. Be assured an update for the same will be given as on 23/Aug/2017 08:00:00 PM. Your feedback is also noted and will surely look forward to improve the same.

Regards,
Meeta.