[Resolved] Idea Cellular — Non credit of online recharge amount on my idea prepaid no. | |||||
I have made online recharge (Ideacellular) for my prepaid idea cell no. [protected] on 21/08/2016 at 19.18.10 for rs. 110/- as tt amt. Transaction id is - gurp[protected], the amount debited from bank account, but actually recharge is received on my number. I have made call to idea, they said the amount will be credited to my bank account, but till it is not credited. Was this information helpful? | |||||
Sep 25, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 23, 2016 Idea Cellular Customer Care's response Hi, We regret the inconvenience caused. We have noted your concern. We will get back to you shortly. Regards, Sumeet Verified Support Aug 25, 2016 Idea Cellular Customer Care's response Hi, As per your telecon with our customer service associate on 24th Aug 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Yogesh | |||||
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Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. You can also visit our website, www.ideacellular.com.
Regards,
Yogesh