Idea Cellular — Non-required bill plans activation & extra bill charges applied

Address:Pune, Maharashtra

Mobile no - [protected]. Plan changed from Rs 169 to Rs. 1599. Reason told, activation from web portal. Another plan internet Rs 750 activated within couple of days. Plan activated on 22rd Feb. Deactivation request sent on 23rd Feb. 22nd feb was sunday, I was at home where no facility of internet is available, no chance of service activation from my end. Already 2 months have been p[assed, no any issue is resolved yet. I have been there at Idea billing office, bhandarkar rd. 3 times Once visited appilate authority centre at sharda centre erandawane, but people over there taken me out saying we cant help. Please help me out, as said monile no is very important to me as my papa is using it and having the same number from long ago. so cant just keep away this number. Please contact me on [protected] so that i can explain the issue to you in the brief.
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2 months is very long time to resolve the issue

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 21st April 2015, we wish to affirm that your concern has been acknowledged and your complaint for billing has been already initiated by us; under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 20th April 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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