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Idea Cellular

Idea Cellular — Non-Sense messeges

Address:Visakhapatnam, Andhra Pradesh

I was facing problem unwanted and unnecessary SMSs receiving which is creating non-sense, since I have taken new SIM card of IDEA network. From the date of activation, number of messages (above 100 messeges per day) are received from CH(50). I have requested when I called IDEA customer care to stop, but nobody is able to deactivate this messeges. These messages are very disturbence and inconvenience from night (from 3.00 AM) to all of the day. I have never knew when I used other networks, this non-sense is whenever taken the SIM from IDEA only. Please resolve this issue and do the needful.
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Idea Cellular customer support has been notified about the posted complaint.
Sep 11, 2014
Updated by Balu Chinna I was facing problem unwanted and unnecessary SMSs receiving which is creating
non-sense, since I have taken new SIM card (Mobile No.: [protected]) of IDEA
network. From the date of activation, number of messages (above 100 messeges
per day) are received from CH(50). I have requested when I called IDEA customer care to stop, but nobody is able to
deactivate this messeges. These messages are very disturbence and
inconveniencefrom night (from 3.00 AM) to all of the day. I have never knew
when I used other networks, this non-sense is whenever taken the SIM from IDEA
only. Please help and resolve this problem.
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3 Comments

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Comments

Dear Customer,

We regret the inconvenience caused to you. Our efforts in contacting you could not be established. Please share your alternate contact number and suitable time for us to reach you and address your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Alternate contact number [protected], you can contact in 9.00 AM - 9.00 PM
Reply
Dear Customer,

We regret the inconvenience caused to you. We wish to affirm that your concern has been acknowledged and your complaint for DND has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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