[Resolved] Idea Cellular — not converting from postpaid to prepaid idea!!!

shwetagarg32

from Delhi, Delhi

Address:

110032

I recently was forced to convert to postpaid 4 months back, by telling my name in the details was not correct and also said that i could convert to prepaid after 3 months but when i went after 3 months they said to come after 30 days.
Now when i go there they are telling to come on particular day which is not possible for me due to work. So i request you to look into it as they are telling these are the company rules and regulation.

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Feb 11, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2018

Idea Cellular Customer Care's response Dear Customer,

Apology for the trouble caused. As checked, the given idea number is in active as of now. Kindly get back to us with an active idea number.

Regards,
Neha

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Comments

Welcome To My World

from Pachperwa, Uttar Pradesh

I port my number from Jio to Idea [protected]. It's already 2 days but Its not connected to 59059 for Tele verification. Please Do it from Your Side... Once it's complete 90 days I will again port from Idea to Any other network Because I am Very Disappointed with your service.

Thanks & Regards
Aditya Singh

Idea Cellular Customer Care's response, Jan 4, 2018

Verified Support

Dear Customer,

Apology for the trouble caused. As checked, the given idea number is active now. Kindly get back to us for further assistance.

Regards,
Neha