[Resolved] Idea Cellular — not disconnecting connection & not reimbursing my amount | |||
I had purchased idea hub with idea no.: [protected] from the dealer and i had given request on 14/october/2017 to disconnect my connection but in spite of disconnecting my connection is still working. I had given request to employee working there but still my connection is not disconnected. The balance outstanding which idea has to give me was approx. Rs. 350/- but instead of giving me money; the balance is used to deduct the current bill after 14/october/2017. I want to disconnect it and reimburse my full amount as soon as possible. Thankx..!! Dealer details: friends communications 121 master tara singh nagar market, nr sbi - 144001 jalandhar, punjab 144001 company - idea cellular Was this information helpful? | |||
Feb 16, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Jan 06, 2018 goskula raju's response Plz send my call details
Verified Support Jan 13, 2018 Idea Cellular Customer Care's response Dear Customer, We regret for the inconvenience caused. We've forwarded your concern to the respective team, our team will get in touch with you for the same. Regards, Lavina | |||
 2 Comments | |||
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Plz sir my number incoming and outgoing call details plz send my email id [protected]@gmail. Com plz send
Idea Cellular Customer Care's response, Jan 13, 2018
Verified Support
Dear Customer,
We regret to inform you, that we'll be unable to provide you the incoming call details. As only chargeable transactions can be tracked by the operators. However, to get the outgoing call details for the given number you can mark an e-mail on [email protected] or else you can send an SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. For further assistance, kindly contact us on 12345 or 198.
Regards,
Lavina
We regret to inform you, that we'll be unable to provide you the incoming call details. As only chargeable transactions can be tracked by the operators. However, to get the outgoing call details for the given number you can mark an e-mail on [email protected] or else you can send an SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. For further assistance, kindly contact us on 12345 or 198.
Regards,
Lavina
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so, i need my refund back which is INR 2500 only
kindly look into it as fast As possible
Thank You,
Regard,
Chandulal Patel
Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.
Regards,
Lavina