[Resolved]  Idea Cellular — not done prepaid from postpaid

Address:

Hoshiarpur, Punjab, 146001

I am a existing user of your company from last more than three to four years i want to change my existing number product code from postpaid to prepaid i was visiting so many times at your stores vishal communication phagwara road hoshiarpur, chabra communication hoshiarpur, grewal communication ropar but they didn't ready to change my connection i request to customer care also the store owners replied company close to change the connection we are not done do whatever you want i was taking leaves from my job specially for this work i have full records and your customer care recordings also. Is anyone in your company to take a initiative and help the consumer. Your company open stores for threat the consumer. When i was told them i could not pay the bill till then my connection scheme code not changed. Please help me i am already pay the bills from last six months. If your company not taking any appropriate action and not able to convert my connection unwanted i will reach the consumer court and trai authorities for these matters how the telecom companies threat the consumer. My contact number is [protected]. This is my that number for the compaint