[Resolved] Idea Cellular — not getting balance | |
I was about to recharge my idea sim from google idea cellular site and paid from my debit card and the amount was deducted from my account and it was displayed that your transaction was successful but i dont get the balance and any message to my idea number so what shall i do now to get the balance. Will i pay it again to get the balance? I got confused so please help me. Was this information helpful? | |
Sep 21, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 21, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your idea contact number in which the issue is persisting in order to assist you further. Regards, Neha | |
 5 Comments | |
Comments
Dear Sir,
My sim card is not showing any network for last 3 days in my working area only. as well is has slow net speed on other area. I can be contacted on i can be contacted on [protected]@gmail.com
My sim card is not showing any network for last 3 days in my working area only. as well is has slow net speed on other area. I can be contacted on i can be contacted on [protected]@gmail.com
Idea Cellular Customer Care's response, Aug 21, 2018
Verified Support
Dear Customer,
Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your idea and alternate contact number so that we can assist you further.
Regards,
Neha
Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your idea and alternate contact number so that we can assist you further.
Regards,
Neha
I'm forget my sim card
Idea Cellular Customer Care's response, Aug 21, 2018
Verified Support
Dear Customer,
Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your idea and alternate contact number so that we can assist you further.
Regards,
Neha
Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your idea and alternate contact number so that we can assist you further.
Regards,
Neha
I am using idea prepaid sim with [protected] number.
I lost this number i want to urgently deactivate the number.
I lost this number i want to urgently deactivate the number.
Idea Cellular Customer Care's response, Aug 21, 2018
Verified Support
Dear Customer,
Apologies for the inconvenience caused and delay in responding to your concern. We tried reaching out to you in different time slots. Seems you were occupied today. As per our record, the mentioned number is temporarily barred due to sim/ handset lost. However, requesting you to visit to the nearest my idea store in order to exchange the sim. Refer to the given link to know about the nearest store https://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=gujarat
Regards,
Neha
Apologies for the inconvenience caused and delay in responding to your concern. We tried reaching out to you in different time slots. Seems you were occupied today. As per our record, the mentioned number is temporarily barred due to sim/ handset lost. However, requesting you to visit to the nearest my idea store in order to exchange the sim. Refer to the given link to know about the nearest store https://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=gujarat
Regards,
Neha
Show 398 plans for 84 day after reachge getting sms only 70 day plans, , what is this mother [censored]ing, bastrad
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Idea Cellular Customer Care's response, Aug 21, 2018
Verified Support
Dear Customer,
Apologies for the inconvenience and delay in responding to your concern. As per our records, we have raised complaint for your concern and resolution is communicated with you that you have already received the mentioned benefits for RC 398 for given idea number 9574532528.
Regards,
Neha
Apologies for the inconvenience and delay in responding to your concern. As per our records, we have raised complaint for your concern and resolution is communicated with you that you have already received the mentioned benefits for RC 398 for given idea number 9574532528.
Regards,
Neha
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So please can you reactivate my sim
Apologies for the inconvenience caused and delay in responding to your concern. We would like to inform you that the mentioned number has been inactive due to non usage. Hence, we express our inability to activate the account of the same number as it has been already activated. For further clarification, kindly share your alternate contact number.
Regards,
Neha