[Resolved]  Idea Cellular — not got frc

Address:Lucknow, Uttar Pradesh
Website:[email protected]

Sir,
I ported my number [protected] to idea from telenor, distributer has given me sim of 99 and he said that there will balance in your sim and 1gb net also for 1 month, but nothing came when my sim get activated.
I have taken sim on 3/08/17 and today i gone to your idea centre, they told me that your frc is not done, so i again paid for frc today,
Sir please help me, distributer are fooling us,,, plz take action for my complain.
I ported my number for better services but i got cheated during only sim card buying.
I have soo much trust on your company. So please take action as early.

Thanking you
Prashant mehrotra
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Sep 11, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2017
Idea Cellular Customer Care's response
Dear Customer,

Sorry about the trouble. Request you to specify the amount you have paid for FRC so we can look into it.

Regards,
Neha L
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