[Resolved]  Idea Cellular — not providing good services (slow internet)

Address: 144402
Website: Indian consumer complain

Hello,
I'm getting problem of slow internet. I buyed this sim one and half month back. Im not satisfied with this speed. When i'm using net on the i can see 4g but the speed is 2g. You tell me in 4g network do they provide 30kbps speed. Please solve this problem. Or i change port my sim to another network. I called customer care 4 to five times but my problem was not solved. This is my humble request to you plz solve this problem. Im not at all satisfied with my speed. My handset is 4g. Lenovo k6 power
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Nov 3, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Sep 28, 2017
Gurbachanpannu's response
Sim not working useless service
Verified Support
Oct 03, 2017
Idea Cellular Customer Care's response
Dear Customer,

We regret that you have to face this. Please share Idea contact number, wherein problem persist. We shall get back to you at the earliest.

Regards,
Lakshmi.
 
1 Comment

Comments

[protected] this my number i useing ur compnay number totaly bad service unable to use even reachrge not geeting done such a useless service u r providing us i want port my number or u can block my number i dont want to use ur sim any more such a useless service
Idea Cellular Customer Care's response, Oct 3, 2017
Verified Support
Dear Customer,

We tried reaching you on the provided contact number but couldn't get through. Kindly share your alternate contact number and convenient datetime to assist you.

Regards,
Lakshmi.

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