[Resolved] Idea Cellular — not providing good services (slow internet)

Ansh Swaroop

from Delhi, Delhi

Address:	144402
Website:	Indian consumer complain

Hello,
I'm getting problem of slow internet. I buyed this sim one and half month back. Im not satisfied with this speed. When i'm using net on the i can see 4g but the speed is 2g. You tell me in 4g network do they provide 30kbps speed. Please solve this problem. Or i change port my sim to another network. I called customer care 4 to five times but my problem was not solved. This is my humble request to you plz solve this problem. Im not at all satisfied with my speed. My handset is 4g. Lenovo k6 power

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Nov 3, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Sep 28, 2017

Gurbachanpannu's response Sim not working useless service

Verified Support

Oct 03, 2017

Idea Cellular Customer Care's response Dear Customer,

We regret that you have to face this. Please share Idea contact number, wherein problem persist. We shall get back to you at the earliest.

Regards,
Lakshmi.

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Comments

Gurbachanpannu

from Nadaun, Himachal Pradesh

[protected] this my number i useing ur compnay number totaly bad service unable to use even reachrge not geeting done such a useless service u r providing us i want port my number or u can block my number i dont want to use ur sim any more such a useless service

Idea Cellular Customer Care's response, Oct 3, 2017

Verified Support

Dear Customer,

We tried reaching you on the provided contact number but couldn't get through. Kindly share your alternate contact number and convenient datetime to assist you.

Regards,
Lakshmi.