[Resolved] Idea Cellular — not received the refund of balance money after porting the no ([protected]) | |
I (Sanjeev kumar punia, mobile no.-[protected]) and my wife (Mobile no.-[protected]) were idea customer since last more than 10 years. One of my friend was transferring rs. 9, 370/- to me through paytm on 09/03/2017 but by mistake he paid the bill of my mobile ([protected]). I tried more than 20 times to customer care as well as idea store to get the money back but could not get in more than 3 months. Finally, i left with one option to port the number but after that also i did not get my money back till date in 4 months (As maximum time is 2 month). I mailed to customer support also in this regard on 08/09/2017. Now, it became the height of trying from my side and i have only one option to file this complain in national consumer forum. Today i send the mail again... Was this information helpful? | |
Oct 27, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 26, 2017 Idea Cellular Customer Care's response Dear Customer, We regret that you have to face this. We have noted your concern our team will get in touch with you at the earliest. Regards, Lakshmi. | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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