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Idea Cellular

Idea Cellular — Not receiving messages from banks

Address:560036
Website:www.consumercomplaints.in

My name is jyothi. Mobile number is: [protected]
I am using idea sim from last 4 years. I have registered same mobile number with the banks (Like hdfc, axis). But almost form last 1 month i am receiving any messages (Like otp messages, atm money withdrew messages, salary credit messages) from banks. Please check this problem and solve. Waiting for your response.
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Idea Cellular customer support has been notified about the posted complaint.
Jan 04, 2016
07prem's response sir pls my mobile [protected] incoming & outgoing call detail 1 month my email.id -prem.[protected]@gmail.com
Complaint comments 
16 Comments

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Comments

Dear sir
.
Mu order numbr is
Order [protected]
.
nd my Txn id [protected]
.
I want my refund from paytm pls help
.
Reply
Bill excess due to internet which was already closed.
Reply
Sir i have lost my idea mobile no [protected] plz blocke this and replace
Reply
I want my incoming and outgoing calls history for 2 months. my mobile number is [protected].
Reply
My money was deducted from my bank account and i am not getting balance
Reply
Idea Cellular Customer Care's response, May 9, 2016
Verified Support
Dear Rushi Thakkar,

We regret the inconvenience caused. To assist you further, please share your contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
My puk mobile number [protected] puk cod please mail id [protected]@gmail.com mobile [protected]
Reply
Idea Cellular Customer Care's response, May 9, 2016
Verified Support
Dear jiarulshaik,

PUK details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile for further assistance. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular
[protected]
Reply
Pls change my shoes because I order to green and orange shoes but receive to orange shoes pls change

Reply
Company have not provided service but res bill.
Reply
Rs 60 upto 100TT. But company giving to the customer below Rs 60TT. I have got also only Rs54TT.
Reply
My mobile no. [protected] deactivate please activate immediate
Reply
Idea Cellular Customer Care's response, May 9, 2016
Verified Support
Dear cmamayank gupta,

We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Idea Cellular Customer Care's response, May 10, 2016
Verified Support
Dear cmamayank gupta,

As per your telecon with our customer service associate on 10th May 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Sir pls my incoming & outgoing call detail 1 month my email.id -prem.[protected]@gmail.com
Reply
Idea Cellular Customer Care's response, May 9, 2016
Verified Support
Dear Shivcharan Saroj,

We are sorry to hear the loss of your SIM card. SIM deactivation requires validation of your details. We request you to contact nearest My Idea to block the SIM or contact customer care at 12345 from your other Idea Mobile or use link: http://www.ideacellular.com/customer-care/need-help/idea-office-locations to call customer care from non Idea mobile. You can also visit our website www.ideacellular.com or http://bit.ly/1nbfoqO to locate nearest My Idea.

Thanks & Regards,
Customer Care, Idea Cellular
Idea Cellular Customer Care's response, May 9, 2016
Verified Support
Dear 07prem,

Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular
Hello, I am Sneha Vyas from Indore, my phone has got stolen. Can you please block my idea postpaid number.
Reply
Idea Cellular Customer Care's response, May 9, 2016
Verified Support
Dear snehavyas,

We are sorry to hear the loss of your SIM card. SIM deactivation requires validation of your details. We request you to contact nearest My Idea to block the SIM or contact customer care at 12345 from your other Idea Mobile or use link: http://www.ideacellular.com/customer-care/need-help/idea-office-locations to call customer care from non Idea mobile. You can also visit our website www.ideacellular.com or http://bit.ly/1nbfoqO to locate nearest My Idea.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Divakar6164,

Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Swathi Gadi,

We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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