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Idea Cellular

Idea Cellular — not refunded my rs 251

Unsuccessful recharge on 28/02/15 of 251 in my idea prepaid no.[protected], paid through net banking, i complaint so many time in idea customer care and they always told server is busy call after some times, 2 month is gone but they are nothing to respose... sir, kindly help me to refund of rs 251from from these froud company.. Regards... Vijay kumar verma Mo.[protected] Ref no..[protected]IG00Q QLGL8 TRANSFER TO 3217
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Comments

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

As per your telecon with our customer service associate on 21st April 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We wish to inform you that your complaint for recharge has been resolved and benefit of the recharge has been updated for your Idea number. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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