[Resolved] Idea Cellular — Not refunding my money

ronak jain 1994

from Palghat, Kerala

Address:

Chennai, Tamil Nadu, 600044

One month before idea cellular company has taken my 35 Rs. From my account without my knowledge. From one month daily I am calling to idea customer care[protected] .each and every day they are promising me that they will refund my money. But till now I dint get back my money.. Money taken from my account on 11th may 2016. My mobile no. [protected]. Sim card holder name M RONAK KUMAR JAIN..
ADRESS : NO-17, MAHAIMIDAASAN STREET, PERIYAR NAGAR, NAGALKENNI, CHROMPET CHENNAI -600044

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Aug 27, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate on 7th June 2016, we wish to inform you that the matter is currently being followed up and our concern team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jun 10, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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Comments

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular