[Resolved] Idea Cellular — number blocked without information

[Resolved] Idea Cellular — number blocked without information

V vm001uec from Merta, Rajasthan

I have been idea customer since 2007.. My prepaid idea number has been blocked abruptly without any prior information.. Also i am having balance of more than rs 30 in it.. This is an illegal act. Kindly resume services asap. I called customer care service but executive don't seem interested.. It appears we should all opt for reliance jio now.. Really pathetic company idea has become.. Was this information helpful? No (0) Yes (0)
Feb 22, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jan 15, 2018 Idea Cellular Customer Care's response Dear Customer, We regret for the inconvenience caused. As checked, your services has been inactive due to forced churn as your services were barred due to handset/sim lost barring. However, you can visit to the nearest My Idea Store for the number availability. If the given number is available, we'll surely assist you with the same. Also, we request you to provide us the complete customer care executive details to assist you further. Refer to the below given link for the nearest My Idea Store, http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=delhi-ncr Regards, Lavina Mar 28, 2018 Updated by vm001uec The sim was not lost. It was working fine with me. Suddenly it stopped working. I visited your store several times. The store people are asking to take post paid connection against it. why ????? I had balance in it and it got closed without any information to me.
Add a Comment	Share
Submit Close