[Resolved] Idea Cellular — offer expires soon | |
Dear sir! Previously i was using 3gsim. After i upgraded my mobile to 4g, i swapped my idea sim from 3g to 4g on 4th of november 2017. After the new sim activated, i visited idea 4g website and searched for offers, and i got to know about the offer of rs.392 which gives unlimited calls and daily 1 gb 4g for 84 days. Then i requested for that offer by entering my sim number on 5th november 2017, 11.20am, then i received notification of acceptance and it was mentioned to recharge rs.392 for 84 days validity. Then i recharged for rs.392 on the same day. But my all offer got expired on 18/11/17. Kindly view this issue and do the needful. Note: attached screenshot of notification regarding offer. Idea mobile number : [protected] Was this information helpful? | |
Feb 11, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 30, 2017 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As checked, the complaint was raised for the given recharge and concluded that the benefits of the given recharge has been credited in your account. For further assistance, kindly contact us on 12345 or 198. Regards, Lavina | |
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