[Resolved]  Idea Cellular — online recharge failed but amount debited

Address:Patiala, Punjab, 140401
Website:www.ideacellular.com

Dear sir/madam,

The recharge attempt through online recharge portal (Web) of idea cellular of rs 404/- on my number [protected] failed but the amount debited from my account and has not been credited yet. Please check and credit the amount in my account as possible.

Mode of payment: net banking (Corporation bank)
Date of recharge: 06/10/2017
Transaction ref no:[protected]
Amount: rs. 404/-
Regards,
Baldev singh
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Nov 10, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2017
Idea Cellular Customer Care's response
Dear Customer,

Sorry for inconvenience. As checked, no such recharge is reflectd iny our aaccount on 06/10/2017. It will credit back to your account in 7 working days.

Regards,
Richard.
Complaint comments 

Comments

The recharge through online recharge portal (Web) of idea cellular of Rs 408 ( after discount) on number -[protected] failed on 05/04/2018 but the amount debited from my account and has not been credited yet.

Transaction detailed attached

Please check and credit the amount in my account as possible.

Thanks,

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