Idea Cellular — Online recharge failed but money deducted from bank
S
Sukanjan.K
from Kolkata, West Bengal
Address:
711110
I tried to recharge my idea number trough idea online recharge site, the recharge got failed but the money got deducted from bank.
This happened on November 25 and I am yet to get a refund.
Transaction Desc: IDEA[protected], 25th Nov 2015
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Idea Cellular customer support has been notified about the posted complaint.
We deeply regret the inconvenience caused to you. In order to investigate the issue, kindly provide us your Idea mobile number and alternate contact number reply with. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.
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We deeply regret the inconvenience caused to you. In order to investigate the issue, kindly provide us your Idea mobile number and alternate contact number reply with. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular