[Resolved] Idea Cellular — Online recharge not done

ParthDDN

from Dehra Dun, Uttarakhand

Address:	Dehradun, Uttarakhand, 248001
Website:	care.ideacellular.com/wps/portal/account/online-recharge

On 18/7/2016, i have recharge my mobile (mobile no. [protected]) with Rs. 100, recharge was not done but Rs. 100 was deducted from my bank account balance.

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Aug 26, 2016

Complaint marked as Resolved

Verified Support

Jul 26, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 26, 2016

Idea Cellular Customer Care's response Dear Customer,

We tried contacting you on your Idea number, but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular