Dear sir
I have recharged my idea number [protected] through net banking via idea cellular website -https://care.ideacellular.com/wps/portal/account/online-recharge. amount of rs.398 debited from by account at 9:32 am dt-16.10.18 but my mobile was not recharged.
Plz revert me within 24 hours otherwise i will move to consumer forum.
Details of payment is enclosed in photo
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Apologies for the inconvenience caused. Kindly share your idea contact number in which the issue is persisting and along with your alternate contact number to assist you further.
Regards,
Prajakta