[Resolved]  Idea Cellular — outstanding amount due and payable by you to idea cellular limited (mpcg) under a/c no.[protected] and mobile number [protected].

I got this notice from irshad ahmed. I am using this number since long around 2 years. But still getting bills. I have asked idea to close this number and i have paid 4400 inr last year as well asked them to close this no.

Every year idea is asking money for not using their services. Total 4400+2185 = 6585 given to idea company for not using their services.

Irshad ahmad
Advocate
C/o m/s. Idea cellular limited (Mpcg)
Chamber no. G-311, iiird floor,
Karkardooma court, delhi-110032

Legal notice under section 403, 405, 406, read with section 420 of the ipc.

Ref. No. Dl/nov/067
Dated: 23-oct-17

To,
Mr. Vipul srivastava
Flat no. 401, c-block pocket - 2, sagar royal villas hoshangabad road, bhopal bhopal 07 - bhopal

Subject: - outstanding amount due and payable by you to idea cellular limited (Mpcg) under a/c no.[protected] and mobile number [protected].
Our client: - idea cellular limited (Mpcg) 139-140, electronic complex pardeshipura, indore-452010
Sir / madam,

Under instructions from and on behalf of our client above named, we address you as under: -

That our client have provided the data/internet/voice services at your (“service”) request after receiving your duly completed customer application form (“caf”).

As per the terms contained in the caf, you are liable to pay the various dues, charges as are applicable for availing, retaining and using the said service. As per the terms in the caf, read with the monthly statements issued by our clients for said service, our clients have regularly billed you. Despite our clients repeated requests and reminders from time to time, you have intentionally delayed and defaulted in making the payments.
By agreeing and accepting the terms and conditions of service as well as of the caf, you, inter alia, agreed to pay to our clients such dues and charges as detailed in the monthly statement/s of our clients. Further, you continue to remain liable for the late payments and such other charges as have been specified in the monthly statements issued by our client for the amount of such charges and fees not paid in time, up to the date of their payments. We state that a sum of rs. 2185/- is due and recoverable from you as on date.
We further state that, you have, despite regular requests and reminders of our clients failed and neglected to comply with the demands of our clients and clear the said dues as required.in fact, not only you have failed to make payments of the dues (Charges and fees) but also the reminders of our clients have elicited no response from you. Our client therefore states that in the circumstances stated herein before, you have become liable to forthwith pay to our clients an aggregate sum of rs. 2185/- along with the interest and charges that accrues till final payment, under the said agreement.
Though our client would have been justified in taking criminal proceedings against you directly, in the interest of justice and to give you a fair opportunity, we hereby finally call upon you to carry out and comply with the requisition contained in this notice within 2 days of the date of this notice, failing which our client will have no alternative but to institute appropriate legal proceedings (Civil and criminal) for the offences of cheating, fraud, misappropriation of funds, criminal breach of trust and conspiracy for recovery and strict punishment thereof entirely at your risk as to costs and consequences which please note.

This notice is sent to you without prejudice to my client’s other rights, claims, actions, interests and contentions or any action or police complaint already initiated or likely to be initiated against you under the aforesaid agreement.

Our clients also call upon you to pay a sum of amount 1000/- being the legal cost incurred by our clients towards this notice.

Without prejudice, if you are willing to make the aforesaid payment, within the stipulated time, you are requested to contact with mr. Mazid khan on contact no. [protected] during working hours (I. E. 9:30am to 6:30pm). You can make payment either through web or through crossed cheque favouring “idea account no.[protected]” and dispatch it to mailing address.

Yours truly,
Irshad ahmad
Advocate
C. C. To: client.

Note: if you have already made the payment of the above amount, then please send me last payment receipt and ignore this notice.
If you want to pay online then click the below mention link:
https://care.ideacellular.com/wps/portal/account/disconnected-number
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Nov 30, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2017
Idea Cellular Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you. Please share your alternate contact number. We shall get back to you at the earliest.

Regards,
Lakshmi.
Complaint comments 

Comments

Dear Concern,
I am having Idea no. since last 8-9 years. My. No. [protected]- Anuj Sharma

Few days i have raised the request to port my no. to VODA PHONE request successfully raised because of Poor services provided by Local vendor and customer care team. after raising request immediately i have received the call from IDEA that why you are porting your no. to voda phone you are very valuable customer for us we will offer you the best services in future and will give you the best plans compare to VODA, instantly i have denied and asked to process my request for PORT after that receive msg that your request will be actioned till 27 oct.

Next day i have received the msg that idea has reject the port request mentioning bill out standing as i am using POST paid no. i immediately paid showing un-billed amount showing in my login. my bill cycle is 7th of every month & accordingly i have paid my bill but as per mgs i have advance paid my bill more than average bill amount of every month having receipts of same.

Again raised the request for PORT again received the call from another no same speech BLA-BLA i have denied and asked to port my no. again they have reject my request mention bill outstanding. till date they have reject my request 4 times even after paid advance bill.

This is something disgusting which i feel from IDEA, i have also marked a complained in TRAI mentioning nos where i have receive the call fro retention.

Immediately process my request for port in VODA PHONE other wise i will take further law of action.
Idea Cellular Customer Care's response, Oct 28, 2017
Verified Support
Dear Customer,

As per our telecon, we have noted your concern our team will get back to you at the earliest to share an update regarding the same.

Regards,
Lakshmi.

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