Idea Cellular — Overcharges in the bill

p.soparkar

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

Idea cellular is charging me VAS charge on continuous basis as I have activated my GPRS pack of Rs.100/-, This thing they are doing it from several month and by registering complaint against this several time in their complain department they are unable to resolve the same. They are charging for those site which I am not using also. Please help me for the same.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. Please reply with your Idea mobile number and the alternate contact number for further assistance. You can also visit our website, www.ideacellular.com or call 121.

Thanks & Regards,
Customer Care, Idea Cellular

Psoparkar

from Mumbai, Maharashtra

My name is Paresh Soparkar and my mobile no. is [protected] I have been charged additionally from Idea cellular. This is happening with me from last six month. I have made several complaints but every time they wer doing the same mistake by charging me on the GPRS Usage were I have activated the Internet pack. I am getting 300 MB free by activating Rs. 100/- GPRS pack but when I am using 256MB the IDEA cellular charge me on the same. I was fighting with this issue from last six month but When I checked my this months bill they have charged me for the sms that I have never to done. They charged me Rs. 5 against the no. 91. Which I have never done and also charged me against those nos which i have not at all messaged.

I request you to help me to fight against this malpractice done by IDEA Celleluar.