[Resolved] Idea Cellular — overcharging for mnp

mmurali68

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400071
Website:	www.consumercomplaints.in/idea-cellular-b100169

The idea store viz. G4communications, shop no.4, building no.89, tilak nagar, mumbai-400089 overcharged me for mnp. He collected rs.50/- for intra circle mnp (Idea to idea) and insisted that i pay rs.250/- more (Total rs.300/-) for recharge. He refused to do the mnp unless i pay rs.300/- to him. This is nothing but unfair business practice and i do not know whether this is in the knowledge of the company or the the idea store fleecing the customers.

I hope the company takes note of this malpractice by idea stores and punish them.

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Sep 20, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your idea contact number in which the issue is persisting in order to assist you further.

Regards,
Prajakta