Idea Cellular — overlapping of plans.

krakesh89

Address:

Raipur, Chhattisgarh

I have recharge of 251 for 2G on 6 march 2015 but I again Recharge 3g plan for One day on 21 march 2015 and what?? My 2G recharges was laps.I ask customer care they replied its a recharge overlapping so pl z recharge again and I said please message me that you have overlapped the plan but they are not responsed. Idea should give me 251 2G data plan back to me.

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krakesh89

Mobile no. Is [protected]

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that your complaint for recharge has been resolved and benefit of the recharge has been updated for your Idea number. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

krakesh89

Idea cellular you people only updated data plan date.its 3 GB pack and I just used 1.2 GB, where is my remaining 1.8 GB.Dont make people fool..my problem not resolved.

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Our efforts in contacting you could not be established. Please share your suitable time for us to reach you and address your concern.

Thanks & Regards,
Customer Care, Idea Cellular

krakesh89

Today between 8 to 10 pm