[Resolved]  Idea Cellular — pathetic behaviour customer care service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I am trying to connect custmare care executive a no. Of time after logged a port request from idea postpaid to prepaid connection. But thet havn't process my request then call them for stop my connection don't wanna use any more as have so much network issue. Dialed customer care no. 10-12 times and wait for their sr. More then 60mins per call but no one is there to answer a common reply sr. Is busy with some other call so plz hold the line. This is really disgusting i requested to everyone plz not to connect with this netwrok. Really shamful for such a big brand.
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Jan 3, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2017
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconveniences, please share your idea number for further assistance.

Regards,
Hitesh
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