[Resolved]  Idea Cellular — pathetic misguidance by customer care

Address:

Surguja, Chhattisgarh

my idea no is [protected] i am recharging my no. Since last 4 days for data, every time recharge successful but balance is not credited in my account and amount is getting deducted from my bank account. i have called customer care first they told me to visit idea customer care centre to check handset, and then they told me to do recharge through retailer, finally they disconnected the call with reference that they can not assure the solution of the problem.i have also recharged from the official site of idea and the executive told me that all recharges have done by third party and we are not responsible for your recharge from idea cellular website also. my work is hampering due to this issue since last 4 days and i am not getting any resolution for that. only 2 option are now available for me either i have to port my no. with any other operator or i have to go to lodge complaint to the consumer court.