[Resolved] Idea Cellular — personal name and address issue

[Resolved] Idea Cellular — personal name and address issue

C Chirag S. Raval from Ahmedabad, Gujarat

Dear team, Greetings As per my adhar card and document given to idea my complete name is chirag sureshchandra raval and idea profile wrongly updated my father name "sureshchan" which not make sense, how can this error made??, also in address house name is "vishu" not "visu", i got to know this all after received my bill copy, please update this asap and look in to this matter or else i will escalate this to indian ministry also i have no time for this updation, its idea look out to have resolution of this, i am attaching copy of adhar card, My idea number is [protected] and which is vip number Quick response is highly appriciate Regards, Chirag +2 photos Was this information helpful? No (0) Yes (0)
Sep 18, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 16, 2017 Idea Cellular Customer Care's response Hi!We understand your concern regarding the same. Please visit the nearest My Idea Store with the documents and aadhar card by following http://bit.ly/1nbfoqO url to locate store in your area.Also would inform that request is initiated under C1-[protected] ref no. Be assured an update for the same will be given as on 24/Aug/2017 07:02:12 PM. Regards, Meeta. Aug 27, 2017 Updated by Chirag S. Raval Team, Greetings Based on mail please look in to this and confirm why still my father name is not updated as per given adhar card copy and also the query was raised for same it's still sureshchan instead of sureshchandra, this is to update you i have already told idea field executive based on bhavnagar for the correction, please expedite this on high priority or else i will escalate this to TRAI for same, what is the meaning of address changed ticket closed ?? You can track by my adhar card also PFA adhar card copy and idea portal snap shot PFB the mail details which i received from idea "Dear Customer, your request for Billing Address Change has been processed successfully through Communication IdC1-[protected]You should be receiving all your correspondence on this new billing address henceforth"
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