Idea Cellular — Poor Network and Customer Care Service

Sakthi DN

from Pune, Maharashtra

Address:

Chennai, Tamil Nadu

I tried to contact Customer care for several times but all my efforts were useless as customer care line was not connected till the end. I got my SIM card with TamilNadu address thru MNP whereas I am using it in Chennai. Since I am using it in Chennai, i am experiencing network issue(no signal) and its showing the message as "IDEA(2G) service is unavailable". Though I tried many times to customer care, I am fed up by trying several times. This is very much annoying and it also made me to think to change back to my previous network.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We deeply regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular