Idea Cellular — POOR RESPONSE FROM IDEA CUSTOMER CARE

Anirudh Bhardwaj

from Gurgaon, Haryana

Address:

New Delhi, Delhi

Hi, I am using this no [protected] from last 8 year and i requested a complain for deactivate my blackberry plan and change bill plan for which i requesting to idea care since 31st march but daily i got a call from customer care your problem will sort out by 1-2 working days but still its not sort out. And they are just wasting my time and money. Please advise if you can change my bill plan by today or i think to discontinue my service from idea network and think for some other service provider. Best regards Anirudh

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Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 18th April 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 22nd April 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular