[Resolved] Idea Cellular — Poor signal and deducted amount 3rd time 35 rs, 21 rs and 12 rs total 68 rupees...

sushant61985

from Delhi, Delhi

Address:	176214
Website:	www.ideacellular.com

I am using number [protected]...
I recharged 2g data services with *369*50# i got message of deducted amount of 5 rupees and get 30 mb... For services...
While i used whats app and messenger... After some time it shows 12 rupees deducted for my data charges... And account balance is showing 0.

I had complaint about this 2 times before when amount deducted rs 35 and 21 from my balance of the same reason...
Now i want my deducted amount back12, 21 and 35 rs total =68 rupees... Or give me a proper reason or provide the details...in my email id manhas. [protected]@yahoo.com
This is last time i am complaining of bad signal and deducted amount...
After that i will stop your services... If the this time you do not give me a proper solution of deducted amount and bad signal..

Sushant manhas
Near
D. A. V public school tiara himachal pradesh 176214
Contact on this no [protected]

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Jan 2, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2016

Idea Cellular Customer Care's response Hi Sushant,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Regards,
Paras

Verified Support

Dec 02, 2016

Idea Cellular Customer Care's response Hi Sushant,

As per your telecon with our customer service associate on 2nd Dec 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Akshay