[Resolved] Idea Cellular — port request for number change, no response

Saravanan Reddy K

from Bengaluru, Karnataka

Address:	560049
Website:	www.ideacellular.com

I want change from Idea to other network. As per the given procedure I had done all the things told by Idea service people. But their response is in vain, they are saying the problem will be resolved within 48 hrs and the time went on for more than a week. Nor a Idea service center or customer care could not resolve my problem. After a anger rage breakout called again to customer care they told due to server problem they couldn't resolve, again a cycle of 48 hrs time is requested from their side. When will my issue will be resolved. As in metropolitan cities we are facing these kind of problems how can rural people choose to solve their problems..???

Kindly take action against the problem and resolve my issue soon.

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May 7, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the trouble caused. Your case has been escalated to the concerned team and we'll get back to you at the earliest as & when we get an update.

Regards,
Neha