On 9th august 2017 i ported my prepaid idea mobile no. [protected] from idea mumbai circle to idea pune circle at idea gallery, jagtap dairy, vishal nagar pimple nilakh, pune 411027.. And my balance of rs 1400/- was eaten away by the company. It was presumed that as the ported company is same my balance would be retained but the company cheated me by eating away my balance.
Also no one at the gallery told me this.
I checked on vodafone website and they clearly state that their balance for porting of prepaid number is transferable
Then why this difference in rules as every operator is guided by trai?.
I will sure transfer my number to a different service provider if idea does not resolve my complaint Was this information helpful? |
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